Analysis of the Quality of the Website Ready for the Admission of New Students (PPDB) Online to User Satisfaction with Using the Webquel 4.0 Method Case Study at SMKN 1 Sangatta Utara

Sukamti; Herpina Martanggi Sianturi; Ramadiani; Sudarman

doi:10.59890/ijasse.v3i4.108

Authors

Sukamti Mulawarman University
Herpina Martanggi Sianturi Mulawarman University
Ramadiani Mulawarman University
Sudarman Mulawarman University

DOI:

https://doi.org/10.59890/ijasse.v3i4.108

Keywords:

Convenience, Data Quality, The Quality-of-Service Interaction WebQual 4.0

Abstract

Vocational High School (SMK) has been admitting new students for the last 3 years using the SIAP PPDB Online Web provided by the East Kalimantan Provincial Office. The purpose of the research was to determine the ease of website operation and the quality of interaction of the Siap PPDB Online website service at SMKN1 North Sangatta. The benefits can provide an overview of website user satisfaction, knowing the quality of the SIAP PPDB Online website, and become a policy consideration in improving website quality. This research method uses a descriptive quantitative approach, which describes user perception of website quality based on the WebQual 4.0 dimension. The research time is July 2025. The results of the analysis of the quality of the SIAP PPDB website as a whole, the three dimensions, namely the dimensions of convenience, data quality, and the quality-of-service interaction, show that they are included in the good category, which is 3.57.

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