Exploration of Human Capital Development Practices in Closing the Competency Gap in Human Resources in Modern Organization

Lambas Dolly Marusaha Simorangkir; Novelyn Simaremare; Zaidan Atha Firas; Putri Jelita Zai; Eighla Octovani Surbakti; Anggia Sari Lubis

doi:10.59890/ijmbi.v4i2.406

Authors

Lambas Dolly Marusaha Simorangkir North Sumatra University
Novelyn Simaremare North Sumatra University
Zaidan Atha Firas North Sumatra University
Putri Jelita Zai North Sumatra University
Eighla Octovani Surbakti North Sumatra University
Anggia Sari Lubis North Sumatra University

DOI:

https://doi.org/10.59890/ijmbi.v4i2.406

Keywords:

Human Capital Development, Competency Gap, Modern Organization, Employee Competency

Abstract

Changes in the business environment due to digitalization, automation, and technological transformation require organizations to have competent and adaptive human resources. However, many organizations still face a gap between employee capabilities and strategic needs. This study aims to explore Human Capital Development (HCD) practices in closing this gap, identify factors that influence their effectiveness, and evaluate their impact on improving employee competency. The method used is an exploratory qualitative approach with a multiple case study design through interviews, observation, and documentation, and analyzed using the Miles, Huberman, and Saldaña model. The results show that effective HCD practices include digital-based training, reskilling, upskilling, mentoring, and coaching that align with organizational needs. Their effectiveness is influenced by management support, a learning culture, and technology readiness. This study confirms that HCD plays a crucial role in improving organizational competency, adaptability, and competitive advantage.

References

Afandi, AR, Rahmani, NS, Pontoh, DJ, Maulana, AI, Widianti, A., Shakira, H., & Aprilia, RNT (2024). Competency trends in human resource development: A scoping review. Psikologika: Journal of Psychological Thought and Research, 29(1), 19–46.

Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99–120.

Becker, G.S. (1993). Human capital: A theoretical and empirical analysis with special reference to education (3rd ed.). University of Chicago Press.

Leontes, N. I., & Hoole, C. (2024). Bridging the gap: Exploring the impact of human capital management on employee performance through work engagement. Administrative Sciences, 14(6), 129.

Miles, M. B., Huberman, A. M., & Saldana, J. (2014). Qualitative data analysis: A methods sourcebook (3rd ed.). SAGE Publications.

Wibowo, H., Rahmawati, R., & Anisah, HU (2024). Competence-based human resource development: Generating the grand theory in the context of human resource management and organizational competency. Proceedings of International Conference on Multidisciplinary Research.

Zhang, X., Wang, P., & Peng, L. (2024). Developing a competency model for HR directors in exponential organizations undergoing digital transformation. Sustainability, 16(23), 10540.