The Influence Of Competence And Organizational Culture On Organizational Commitment And Organizational Citizenship Behavior And Their Implications On Lecturer Performance
DOI:
https://doi.org/10.59890/ijsr.v4i3.412Keywords:
Competence, Organizational Culture, Organizational Commitment, Organizational Citizenship Behavior, Lecturer Performance, Path Analysis, Private Higher Education, IndonesiaAbstract
Lecturer performance is a critical determinant of higher education quality, yet many private universities in Indonesia face suboptimal lecturer performance, particularly in research publication and community service. This study investigated how competence and organizational culture influence organizational commitment and organizational citizenship behavior (OCB) as mediating variables, and their subsequent effects on lecturer performance. This study employed a descriptive -verificative survey method with a cross-sectional design. The research population comprised 1,569 permanent lecturers from 13 accredited private universities in Serang City and Serang Regency, Banten Province. Using Slovin's formula, 319 respondents were selected through proportional cluster sampling. Data were collected via structured Likert-scale questionnaires and analyzed using path analysis (analisis jalur). Competence and organizational culture exerted significant effects on organizational commitment (R² = 72.96%) and OCB (R² = 71.10%). Organizational culture emerged as the dominant predictor in both models. Organizational commitment and OCB jointly explained 80.91% of the variance in lecturer performance. Competence had a total effect of 31.65% on organizational commitment and 29.02% on OCB; organizational culture had a total effect of 41.31% on organizational commitment and 40.98% on OCB. Organizational commitment contributed 47.89% to lecturer performance, while OCB contributed 33.02%. Organizational culture is the most influential factor in shaping lecturer commitment and prosocial behavior, which in turn drive performance. Institutions should prioritize cultural strengthening alongside competence development to enhance lecturer performance holistically.
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